Accounts Receivable Escalation Specialist

[Collections / Remote] - Anywhere in U.S. / Competitive Base Compensation + discretionary incentive bonus / Comprehensive Benefits Package - As an Accounts Receivable Escalation Specialist, you will: Monitor and analyze accounts receivable aging reports to identify delinquent accounts and initiate appropriate escalation procedures

• Communicate with customers to resolve past due balances and provide assistance with payment options
• Collaborate with internal departments to research and resolve billing discrepancies and disputes
• Document all communication and actions taken in customer accounts for accurate record keeping
• Proactively identify areas for process improvement and provide recommendations to management
• Meet weekly and monthly targets for accounts receivable collections
• Follow up on escalated accounts and provide timely updates to management on resolution status
• Hiring Immediately >>